AI basics
AI agent vs. chatbot: what is the difference?
A chat interface can answer questions or start work. What matters is what the system can safely do.
2 min readAgents Anywhere Editorial Team
Chat is only the front door
A chat box can sit in front of search, a workflow or an agent. Its appearance does not show what it can safely do.
Actions need stronger controls
If AI can read live data, create records or send messages, it needs clear permissions and a record of each action.
Choose by the job
Use a Workspace tool for answers or a bounded task. Use a project space when design, testing, and releases must be coordinated.